Measurement of impact is being improved
In late 2017, a project was started at Hansel with the purpose of improving the measurement of the impact of the company’s operations. The first thing to be assessed is the productivity of customer-specific tendering processes. The aim is to obtain a clearer idea of the savings produced by Hansel’s services, the total benefits to a customer during a contract period, the functionality and quality of the contracts, the learning that takes place in the procurement units, and the promotion of innovations and cleantech through procurement.
The project will lead to the generation of more efficient tools for monitoring impact from various perspectives. Background information is gathered by interviewing customers that have taken part in autonomous tendering processes. The survey is carried out by KPMG Oy, and its results will be available in spring 2018.